Water Hero

What To Do When You Have a Water Leak

Posted by Monica Levy on Jun 6, 2018 2:36:23 PM

When your home is faced with water damage, it is easy to become overwhelmed. Your initial stress will probably result from the fact that your pipe just burst and your basement is flooding, or that your faucet has been leaking for weeks without your knowledge and you can’t possibly wrap your head around how you didn’t notice. After that initial stress sinks in, further stress arrives around damage control, as you scramble around your house trying to reduce the harm currently being done to your home. While a million different thoughts are running around in your head, it can be difficult to focus on what you should be doing. In order to know what you should be doing, it is important to identify what type of water leak you have.

Read More

Tags: water hero, water leaks, catastrophic water leak, burst pipes

Have mold from a leak? Mold Remediation Tips for Your Home

Posted by Nicole Platt on May 10, 2018 9:39:45 AM

While you may have taken every step you can to prevent leaks and pipe bursts, accidents can still happen. Water damage can come from even the smallest of leaks, typically resulting in mold or mildew. Mold grows in warm, damp areas; meaning if you have even the smallest leak go undetected, mold can begin to grow. Mold can also grow after catastrophic leaks, such as a flooded basement, while you are attempting to drain the water or dry out furniture.

Read More

Tags: mold, mold remediation, remediation, mildew, water damage, catastrophic water leak, home protection, water leaks

How to Prevent and Thaw Frozen Pipes

Posted by Nicole Platt on Apr 26, 2018 4:46:35 PM

The winter months can bring about harsh conditions that may cause damage to your home. Colder than usual temperatures can lead to water in your plumbing freezing, causing damage to the pipes. A frozen pipe may burst, leaving your home with thousands of dollars in water damage. Read below on steps you can take to prevent damage from frozen pipes in your home.

Read More

Tags: water leak detectors, freeze, winter, winterize, leak detection, shutoff valves, frozen pipes, burst pipes, water damage, catastrophic water leak, home protection, catastrophic water leaks, water leaks, water hero

What is Kitec Piping and Why is it an Issue?

Posted by Nicole Platt on Feb 28, 2018 1:50:05 PM

Kitec plumbing is a polymer pipe, typically installed in homes between 1995 and 2007, that is prone to spontaneously burst. While you can take steps to prevent leaks from these this type of piping, Kitec pipes are more likely to crack at any minute and cause major damage to your home. A major leak of this sort can not only cause serious damage to homes, but can also result in mold, mildew, and extremely high repair costs.  

Read More

Tags: kitec burst pipe, kitec, kitec pipe, kitec piping failure, kitec plumbing, catastrophic water leak, insurance discounts, home protection, water leaks, catastrophic water leaks, pipe burst, polybutylene pipe

Leaks From Your Washing Machine: How to Identify and Prevent Them

Posted by Nicole Platt on Feb 7, 2018 1:49:30 PM


Leaks in or around your washing machine can occur for a variety of reasons. Old or faulty hardware is likely to blame for these types of leaks. With washing machines, certain leaks can depend on whether you have a top load or front load washer.

Read More

Tags: water damage, catastrophic water leak, water leaks, catastrophic water leaks, home protection, washing machine, washing machine leak

Burst Pipes: How to Prevent Them

Posted by Nicole Platt on Feb 7, 2018 9:31:12 AM


Pipe bursts can cause damage in your home ranging from relatively minor to absolutely devastating. Pipes in your home can burst for a variety of reasons.

Water freezing: In cold weather climates, frozen water flow is the most common reason for burst pipes. When the water in your pipes freezes, the volume of it increases by about 9% and up to 10,000 times pressure per square inch. This doesn’t happen slowly but rather fast, causing massive pressure in a small section of a pipe. However, many pipes don’t burst exactly where water stopped to freeze and expand. Instead, this type of blockage causes water pressure downstream, between the faucet and the blockage, to increase. With 37% of frozen pipe failures occurring in the basement, it may not be immediately obvious to you and can cause catastrophic damage.

Faulty fittings: When the fittings on your pipes are faulty or improperly attached, pressure from water flow in the pipes can cause these fittings to burst and cause flooding from the seams.

Read More

Tags: burst pipes, water damage, catastrophic water leak, expensive water bill, home protection, water leaks, frozen pipes

Leaks Around Your Hot Water Tank and How to Address Them

Posted by Nicole Platt on Feb 5, 2018 11:28:38 AM


There are various reasons your hot water tank may be leaking. In order to fix the leak, you must first find the origin of it. If water is dripping or pooling around your tank, it may just be condensation and is no cause for alarm.

Read More

Tags: catastrophic water leak, hot water tank, hot water heater, water heater leaks, hot water tank leaks

If Your Home Has Kitec Plumbing, You Are Prone to Severe Water Damage

Posted by Nicole Platt on Jan 29, 2018 6:12:03 PM

If you have Kitec plumbing or a similar brand of polyethylene piping, your home is in danger of potential water damage due to a burst pipe

Read More

Tags: catastrophic water leak, kitec piping failure, kitec pipe, polybutylene pipe, kitec, kitec lawsuit, kitec burst pipe

Water Leaks & Why Leak Detection Is Crucial - Water Hero

Posted by Nicole Platt on Jan 23, 2018 2:05:14 PM

If you own a home, it’s likely you’ve experienced a leak of some kind. Whether it be minor and easily fixable (like a dripping faucet) or catastrophic and very damaging (like a burst pipe that ruins furniture and possessions), water leaks are costly and stressful. Water leaks can come in all sizes and strengths, but are often an overlooked issue until it’s too late. Here are a few answers to some common questions regarding water leaks.

Read More

Tags: water leaks, pipe burst, home protection, water bills, high water bill, catastrophic water leak, water line failure, underground leak, burst pipe

Water Hero Saves Home From Catastrophic Leak Damage

Posted by Dan Sterling on Jan 22, 2018 10:06:48 PM

On October 9th, 2017 at 10PM, a pipe burst in the ceiling of a doctor’s home in a small town on Staten Island while he was about to go away for the weekend.  We know this is typical - 1 in 55 homes have a severe water leak each year in the United States, and this one had the potential to cause over $100,000 worth of damage. 

Read More

Tags: home protection, pipe burst, water line failure, toilet supply line failure, insurance discounts, water leaks, catastrophic water leak, insurance water leak