Water Hero

What To Do When You Have a Water Leak

Posted by Monica Levy on Jun 6, 2018 2:36:23 PM

When your home is faced with water damage, it is easy to become overwhelmed. Your initial stress will probably result from the fact that your pipe just burst and your basement is flooding, or that your faucet has been leaking for weeks without your knowledge and you can’t possibly wrap your head around how you didn’t notice. After that initial stress sinks in, further stress arrives around damage control, as you scramble around your house trying to reduce the harm currently being done to your home. While a million different thoughts are running around in your head, it can be difficult to focus on what you should be doing. In order to know what you should be doing, it is important to identify what type of water leak you have.

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Tags: water hero, water leaks, catastrophic water leak, burst pipes

How to Repair and Replace Polybutylene Piping

Posted by Nicole Platt on Apr 30, 2018 5:42:25 PM

Polybutylene piping was used in the manufacturing of water supply piping from 1978 until 1995. It was seen as a cheaper alternative to copper piping and was labeled the pipe of the future. Polybutylene is flexible, polymer piping and has a thin layer of aluminum between an inner and outer layer of plastic piping. Typically, the pipes are orange and blue and have brass fittings but sometimes that is not the case - it can also be gray or other colors. 

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Tags: water leak detectors, kitec plumbing, kitec lawsuit, kitec, kitec burst pipe, burst pipe, burst pipes, water damage, polybutylene pipe, home protection, pipe burst, catastrophic water leaks, water leaks, kitec pipe, kitec piping failure

How to Prevent and Thaw Frozen Pipes

Posted by Nicole Platt on Apr 26, 2018 4:46:35 PM

The winter months can bring about harsh conditions that may cause damage to your home. Colder than usual temperatures can lead to water in your plumbing freezing, causing damage to the pipes. A frozen pipe may burst, leaving your home with thousands of dollars in water damage. Read below on steps you can take to prevent damage from frozen pipes in your home.

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Tags: water leak detectors, freeze, winter, winterize, leak detection, shutoff valves, frozen pipes, burst pipes, water damage, catastrophic water leak, home protection, catastrophic water leaks, water leaks, water hero

Tips for Opening Up and Closing Down Your Second Home

Posted by Nicole Platt on Apr 23, 2018 4:01:40 PM

If you own a second home that you only use for a portion of the year, the following tips are important to consider when opening up or closing it down. Whether you are renting it out for others or preparing it for yourself and your family, there are a few vital steps to take aside from turning on the WiFi. While closing down your house for the off-season, some small measures can make an incredibly large difference in how well your home is maintained while you are away.

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Tags: vacation, vacation home, second home, high bills, heating, freeze, winter, winterize, shutoff valves, frozen pipes, burst pipes, expensive water bill, home protection

Burst Pipes: How to Prevent Them

Posted by Nicole Platt on Feb 7, 2018 9:31:12 AM


Pipe bursts can cause damage in your home ranging from relatively minor to absolutely devastating. Pipes in your home can burst for a variety of reasons.

Water freezing: In cold weather climates, frozen water flow is the most common reason for burst pipes. When the water in your pipes freezes, the volume of it increases by about 9% and up to 10,000 times pressure per square inch. This doesn’t happen slowly but rather fast, causing massive pressure in a small section of a pipe. However, many pipes don’t burst exactly where water stopped to freeze and expand. Instead, this type of blockage causes water pressure downstream, between the faucet and the blockage, to increase. With 37% of frozen pipe failures occurring in the basement, it may not be immediately obvious to you and can cause catastrophic damage.

Faulty fittings: When the fittings on your pipes are faulty or improperly attached, pressure from water flow in the pipes can cause these fittings to burst and cause flooding from the seams.

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Tags: burst pipes, water damage, catastrophic water leak, expensive water bill, home protection, water leaks, frozen pipes